How to View the Support Screen
On the support screen, only the individuals set as viewers can view the corresponding members' stretch plans and survey results.
*If you have not yet logged in, please refer to this help guide first.
①Check the survey results sharing email and click “View Member List.”
The following email will be sent to those who are designated as viewers when the survey results are shared, or who are designated as viewers for a survey whose results have already been shared.
- Sender’s email address: MOTIVATION CLOUD<no-reply@motivation-cloudapp.com>
- Subject: “メンバーのサーベイ結果をお送りします。 / Notification of the survey results of the members”
[Image of email for survey result viewer]
*Those who are not designated as viewers of the survey will not receive an email.
Please follow the instructions provided by your company to log in to the Support screen.
②Click “Support” at the top of the screen to display a list of members for whom you are designated as a viewer.
[Support screen image: Member list]
*Only Stretch Plans that are currently in progress can be viewed on the Support screen.
Once the implementation period ends, the Stretch Plan for that period will no longer be available to view.
*On the Support screen, you can only view the most recent survey results among those for which you are designated as a viewer.
③Click a member’s name to view detailed information, such as their Action Plan.
[Support screen image: Member details]
A: Icons for the six most recent reflection results, including the one currently in progress, are displayed.
B: You can view the details of the reflection from the previous period.
*Hover over the icon to view the details.